Privacy Policy

Effective Date: 1-1-2025

At Jiffy, we value your trust and are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your personal and sensitive information when you use our services, including translation, editing, proofreading, and paraphrasing.

By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

  1. a. Personal Information

    2. When you engage with our services, we may collect personal details necessary for communication and service delivery, such as:

    • * Full Name.

    • * Email Address.

    • * Phone Number.

    • * Payment Information (handled securely by third-party processors).

  2. b. Document and Content Information

    3. We collect and process any documents, manuscripts, or files you upload to our system to deliver the requested services. These materials may contain sensitive, confidential, or proprietary information.

  3. c. Communication Records

    4. We may retain records of any communication between you and our team for quality assurance and customer service purposes.

2. How We Use Your Information

We use the information collected for the following purposes:

  1. a. Service Fulfillment:

    • * To process and complete your translation, editing, proofreading, or paraphrasing requests.

    • * To ensure quality and accuracy in service delivery.

  2. b. Personalized Support:

    • * To communicate with you regarding your order, answer inquiries, and provide updates.

    • * To offer tailored suggestions or services based on your preferences.

  3. c. Payment Processing:

    • * To securely process payments via trusted third-party gateways.

3. Protection of Your Documents and Data

We understand the sensitive nature of the documents and materials you share. We take the following steps to protect them:

  1. a. Data Confidentiality:

    • * All uploaded files are treated as strictly confidential and are used solely for the requested service.

    • * Files are not shared, published, or disclosed to any third party without your explicit consent.

  2. b. Encryption::

    • * Data, including uploaded documents, is encrypted during transfer and storage using industry-standard encryption protocols.

  3. c. Controlled Access:

    • * Access to your files is restricted to authorized personnel or systems necessary for processing your request.

  4. d. Retention Policy:

    • * Uploaded documents are securely stored for the duration of the project and deleted after 3 days unless you request otherwise.

  5. e. Nondisclosure Commitment:

    • * Our team members, including linguists, editors, and technical staff, sign confidentiality agreements to ensure your data is safeguarded.

  6. f. Cookies and Tracking Technologies:

    7. We use cookies to enhance your browsing experience and analyze website usage. These may include:

    • * Essential Cookies: Necessary for website functionality.

    • * Analytics Cookies: To track user behavior and improve services.

    You can manage cookie settings via your browser. Disabling cookies may impact website performance.

  7. g. Security Measures:

    8. We take robust measures to protect your data:

    • * Encryption of sensitive data during transfer and storage.

    • * Regular security audits and updates.

    • * Secure server environments to prevent unauthorized access.

    However, no system is completely immune to security risks. By using our services, you acknowledge and accept this risk.

  8. h. Updates to This Privacy Policy:

    9. We may revise this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page, and the “Effective Date” will be revised accordingly.

  9. i. Contact Us:

    10. If you have any questions, concerns, or requests regarding your privacy, please contact us:

    • * Email: info@jiffystudentservices.com

    • * Phone: +962 7 9834 7735

    • * Address: University Str. Opposite Al-Petra Hall, Irbid 21110, Jordan